Terms of Service

1. Agreement

These Terms of Service ("Agreement" or "Terms") are a legally binding agreement between you ("User," "you," or "your") and STROKIX ("STROKIX," "we," "us," "our"). This Agreement governs your access to and use of the STROKIX platform, including our website at https://strokix.com, application at https://app.strokix.com, APIs, connected workflows, Slack integration, and all related services (collectively, the "Platform").

By creating an account, connecting a workspace, or otherwise accessing the Platform, you represent that (a) you have read and understood this Agreement; (b) you are at least 18 years of age; (c) you can form a binding contract; and (d) you accept this Agreement and our Privacy Policy.

If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, you must not accept this Agreement and may not use the Platform.

2. Description of Services

STROKIX is an AI-powered operating system for enterprise that connects workplace tools, understands business data, and automates workflows. The Platform enables users to query data across connected systems, execute actions with human approval, and receive proactive intelligence through autonomous agents.

STROKIX is not a replacement for professional judgment. All AI outputs should be reviewed by qualified personnel before being relied upon for business decisions.

3. Accounts, Workspaces, and Registration

To access the Platform, you must register for an account by providing accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Workspaces are private by default. Workspace administrators are responsible for inviting users, assigning roles, connecting third-party services, managing permissions, and ensuring that all workspace members comply with these Terms. You may not share your account credentials with any other person or allow unauthorized access to your workspace.

You agree to promptly update your account information to ensure it remains accurate and complete at all times. We reserve the right to suspend or terminate accounts that contain inaccurate or outdated information.

4. Connected Services and Third-Party Integrations

STROKIX connects to third-party services (such as Salesforce, Slack, GitHub, HubSpot, and others) only when explicitly authorized by a workspace administrator or authorized user through OAuth or credential setup. You are solely responsible for ensuring you have the legal right to connect those services and process the data made available through them.

Third-party services remain governed by their own terms of service and privacy policies. STROKIX is not responsible for any third-party service outages, policy changes, data accuracy, security incidents, or actions taken by those services. STROKIX stores encrypted credentials solely to maintain your authorized connections and never accesses data beyond what is necessary to fulfill your requests.

You acknowledge that connecting a service grants STROKIX permission to read and, where you approve, write data on your behalf through that service's API. You may revoke access at any time by disconnecting the service from your workspace.

5. AI Outputs, Actions, and Human-in-the-Loop

STROKIX uses artificial intelligence and large language models to answer questions, generate reports, summarize information, and prepare actions across your connected tools. Given the probabilistic nature of AI systems, outputs may be incomplete, inaccurate, or not reflect current reality. You must independently verify any information before relying on it.

All write actions (creating records, sending messages, updating data, posting to channels) require explicit human approval before execution. You are solely responsible for reviewing and approving or rejecting proposed actions. STROKIX will not execute modifications to your connected systems without your consent.

By approving an action, you accept full responsibility for its consequences. STROKIX shall not be liable for any damages, losses, or negative outcomes resulting from actions you approved.

6. Acceptable Use

As a condition of access, you agree not to:

• Violate any applicable law, regulation, or third-party rights;
• Attempt to bypass access controls, tenant isolation, or security measures;
• Upload malware, viruses, or perform unauthorized security testing;
• Send spam, phishing, deceptive, or manipulative communications;
• Process data you are not authorized to access or share;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Platform;
• Use the Platform to develop a competing product or service;
• Use automated methods to scrape, crawl, or extract data from the Platform;
• Interfere with the proper working of or place an unreasonable load on our infrastructure;
• Resell, sublicense, or commercially redistribute access to the Platform;
• Use the Platform to harass, abuse, threaten, or harm any person;
• Generate content that promotes violence, hatred, discrimination, or exploitation;
• Use the Platform in any manner that could damage, disable, or impair the service;
• Attempt to gain unauthorized access to other users' workspaces or data.

We reserve the right to investigate and take appropriate action, including suspension or termination of access, for any violation of this section.

7. Intellectual Property and Ownership

The Platform, including all software, content, design, graphics, trademarks, and intellectual property, is owned by STROKIX and protected by applicable laws. Nothing in this Agreement grants you any right, title, or interest in the Platform beyond the limited license to use it as described herein.

You retain all rights to your data and content that you input into or connect through the Platform. You grant STROKIX a limited, non-exclusive license to process your data solely to provide and maintain the services, comply with applicable law, and enforce these Terms.

STROKIX does not use your business data to train AI models unless you explicitly opt in to such usage in writing.

8. Security and Data Protection

STROKIX employs technical and organizational safeguards including AES-256-GCM encryption of connector credentials, per-tenant isolation at the database level, role-based access controls, immutable audit logging, and rate limiting. Security details are available on the security page.

While we take commercially reasonable measures to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security and shall not be liable for any unauthorized access that occurs despite our reasonable safeguards.

Data handling, collection, and processing practices are described in our Privacy Policy, which is incorporated by reference into these Terms.

9. Plans, Billing, and Payment

Some features of the Platform may be subject to usage limits, workspace seat limits, or paid subscription plans. Current pricing and plan details are available on our pricing page.

STROKIX may change available features, limits, or pricing with at least 30 days prior notice. Continued use of the Platform after such changes constitutes acceptance of the new terms.

If you fail to pay applicable fees, we may suspend or terminate your access to paid features until payment is received.

10. Suspension and Termination

We may suspend or terminate your access to the Platform immediately and without notice if we reasonably believe: (i) you have violated this Agreement; (ii) your use creates security risk or legal exposure for STROKIX; (iii) your use harms other users or the service infrastructure; or (iv) required by law.

You may stop using STROKIX at any time. You may request deletion of your account and associated data by contacting us at [email protected]. Upon termination, your right to use the Platform ceases immediately. We will delete your data within 30 days of account termination, except where retention is required by law.

All sections of this Agreement which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, indemnification, and arbitration.

11. Indemnification

You agree to indemnify, defend, and hold harmless STROKIX and our officers, employees, directors, agents, and affiliates from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (i) your breach of this Agreement; (ii) your use of the Platform; (iii) actions you approved through the Platform; (iv) your violation of any law or third-party rights; (v) your connected services or the data processed through them; or (vi) any dispute between you and a third party relating to the Platform.

12. Disclaimers

WARRANTY DISCLAIMER

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STROKIX DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

STROKIX DOES NOT WARRANT THAT: (i) THE PLATFORM WILL MEET YOUR REQUIREMENTS; (ii) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (iii) AI OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE; (iv) ANY ERRORS WILL BE CORRECTED; OR (v) THE PLATFORM WILL BE COMPATIBLE WITH ANY OTHER SOFTWARE OR SERVICES.

STROKIX IS NOT A FINANCIAL ADVISOR, LEGAL ADVISOR, MEDICAL PROFESSIONAL, OR LICENSED PRACTITIONER OF ANY KIND. OUTPUTS FROM THE PLATFORM DO NOT CONSTITUTE PROFESSIONAL ADVICE AND SHOULD NOT BE RELIED UPON AS SUCH.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STROKIX BE LIABLE FOR ANY INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF STROKIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL STROKIX'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE GREATER OF: (a) THE AMOUNTS YOU PAID TO STROKIX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (b) ONE HUNDRED DOLLARS ($100.00 USD).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF THE LIMITED REMEDIES SET FORTH HEREIN HAVE FAILED OF THEIR ESSENTIAL PURPOSE.

14. Communications

By creating an account, you consent to receive communications from STROKIX via email, in-app notifications, or other electronic means. These communications may include service announcements, security alerts, account notifications, and product updates.

You may opt out of promotional communications at any time, but you may not opt out of essential service communications related to your account security or these Terms.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms.

If you do not agree with modified Terms, you must discontinue use of the Platform before the changes take effect.

16. Dispute Resolution and Arbitration

MANDATORY ARBITRATION NOTICE

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH STROKIX AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

a. Binding Arbitration

Except for disputes in which either party seeks injunctive or equitable relief for intellectual property infringement, you and STROKIX agree to resolve any disputes arising from or related to this Agreement or the Platform through binding arbitration rather than in court. You waive your right to a jury trial and to participate in a class action.

b. No Class Actions

You and STROKIX agree that any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action, or any other type of representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.

c. Process

Either party must provide written notice of a dispute at least 30 days before initiating arbitration, allowing the parties to attempt resolution informally. Arbitration shall be conducted by a single arbitrator under the rules of the American Arbitration Association. The arbitration shall take place in Delaware, United States.

d. Opt-Out

You have the right to opt out of binding arbitration within 30 days of first accepting these Terms by sending written notice to [email protected] with the subject "Arbitration Opt-Out." If you opt out, disputes will be resolved under Section 17.

17. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. For disputes not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.

18. General Provisions

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and STROKIX regarding the Platform and supersedes all prior agreements. Our failure to enforce any right or provision shall not constitute a waiver. If any provision is found unenforceable, the remaining provisions remain in full force and effect.

You may not assign or transfer this Agreement without our prior written consent. STROKIX may assign this Agreement without restriction. The section titles are for convenience only and have no legal effect.

Any claim arising from or related to this Agreement must be filed within one (1) year after the claim arose, or be permanently barred.

19. Contact

Questions about these Terms can be sent to [email protected].

STROKIX. All rights reserved.