STROKIX is an AI operating system for business operations. It connects company systems, answers questions across business data, and helps teams turn approved decisions into action.

Who is STROKIX built for?

STROKIX is built for founders, operators, revenue teams, customer-success teams, and admin teams that work across CRM, Slack, billing, support, documents, and databases.

How is STROKIX different from a chatbot?

STROKIX is designed as an operating layer across company systems, not just a chat interface. It grounds answers in connected business data and keeps risky actions behind human approval.

Can STROKIX take actions in business tools?

STROKIX is designed to support read and write workflows. Risky writes pause for human approval and important actions are recorded in an audit history.

Does STROKIX use Weaviate?

The current production retrieval path uses Supabase/Postgres pgvector. Weaviate is optional paid or legacy infrastructure and is not required for the current production setup.

Blog

Use Cases

STROKIX for Customer Success: Predict Churn Before It Happens

A customer churns. In the post-mortem, you discover there were signals for months: support tickets trending up, usage dropping, the champion went quiet on Slack. The data existed across five tools. Nobody connected it. STROKIX connects your support platform, product analytics, billing system, and communication channels through 33 connectors with one-click OAuth.

6 min read

Account Health Scoring From Real Signals

Type: 'show health scores for all accounts renewing in the next 90 days.' STROKIX computes a composite score from support ticket volume and severity, product usage trends, billing status (Stripe), and communication frequency (Slack, Gmail). Each account gets a score with the contributing factors visible.

The health score is not a static number updated quarterly by a CSM. It recalculates on every query from live data.

Churn Prediction That Gives You Time to Act

Proactive agents monitor your book of business continuously. Configure a churn risk alert and STROKIX fires a notification to your Slack channel when an account crosses into dangerous territory.

Type: 'what happened with Acme Corp in the last 30 days?' and STROKIX pulls the full timeline: support interactions, usage patterns, billing events, Slack messages in their shared channel.

Renewal Prep in One Query

Type: 'prepare renewal brief for Acme Corp, renewing August 15.' STROKIX assembles: contract value, usage versus entitlement, support ticket history and resolution times, feature adoption, executive engagement frequency, expansion signals, and any open issues.

HITL approval gates mean that when STROKIX recommends sending a renewal reminder or escalation email, it drafts the message and waits for your approval before sending.

Escalation Handling With Full Context

Type: 'show me all P1 tickets from accounts with ARR over 500K.' STROKIX returns the critical intersection: high-value accounts with active escalations. Each result includes account health score, renewal date, last executive touchpoint, and the specific ticket details.

Transactional rollback protects you when STROKIX takes actions across systems. If any step fails, everything rolls back cleanly.

Getting Started With CS Workflows

Connect your support platform, billing system, product analytics, Slack, and CRM with one-click OAuth. STROKIX supports 33 connectors out of the box.

Enable proactive agents for daily health score monitoring and churn risk alerts. Most CS teams start seeing value on day one.